Frequently Asked Questions

We serve all your needs . Depending on your location,  brands may differ.

Before completing your order, you can make changes such as the products in your cart or the payment method.

To change the product in your cart, you can remove the product by selecting ‘remove’ when you click on the cross on the left side of the product, or you can add the product to your wishlist by selecting Add to wishlist icon.

Thus, when you want to buy the product later, you can easily access the product from the ‘Wishlist’ icon.

If you want to buy more than one product, you can choose the quantity you want from the quantity field.

If you want to change your payment information, you can use the payment option you wish by entering the card information you will pay with.

You can make the payment by credit card, debit card . After entering your card information, you can choose one of the installment options and complete your shopping if it is a product that can be made in installments.

There are no options to pay at the door or by money order.

If you want to buy more than one product, you can choose the quantity you want from the quantity field.

If you want to change your payment information, you can use the payment option you wish by entering the card information you will pay with.

You can pay online with a Credit/Debit card.

The return period is 15 days from the day you receive the product.

• In order to return your products for FREE, you need to get a return shipping code. To get a return shipping code, “How can I return the products I bought?” Follow the steps in the question.

• You can return your products with the shipping company shown in the return step.

• Returns of disposable products and products that deteriorate rapidly or are likely to expire are not accepted.

• Cosmetics and personal care products, underwear products, swimwear, bikinis.

o Unopened packaging

o Untested

o Intact

o Can be returned if unused.

• If the products reach us in a used, worn or washed condition, we may have to send them back to you. In this case, no refund will be made.

• If any damage/defect/defect is detected on the product after the product has been opened by authorized service personnel, you must have the authorized service personnel fill in a due diligence report/service form/service report, in which the problem is noted in detail. If you want to return the product after receiving this document, you can return the product by obtaining the return code on the www.wordanstore.com website or mobile application and delivering the product to the cargo officer.

• The right of withdrawal cannot be exercised for goods or services that are subject to fluctuations in the financial markets and are not under the control of the seller and whose prices vary.

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